Who came to mind?

This is how it works. Tell me who they are and what you noticed. I'll contact you before I reach out to them.

Here are some of the things you might have heard them say:

• “A handful of experts are the bottleneck for every project.”
• “We have AI and other tools that could probably help us, but nobody has time to figure out how to use them properly.”
• “Too much knowledge lives in people's heads, so when someone leaves, the process breaks down.”